ICT9 LTD is powered by AI

Every member of our team uses AI agents to extend their knowledge and improve execution, resulting in an exceptional customer service experience.

• Cyber defence: AI helps us spot threats and weaknesses early, so we can stop attacks before they cause harm.
• Fast response: when something is wrong, we can investigate and respond far more quickly. Since May 2026, we’ve answered 80% of support calls within 5 minutes, and resolved them within 120 minutes.
• Configuration management by AI: your systems are configured and managed by AI, letting us make changes more quickly and more accurately while ensuring policies and procedures are followed.
• Clear communication: allows our technical team to understand your requirements and communicate with you in your preferred style.

Our promise

Your contact with ICT9 LTD, whether by phone, email or instant message, will always be directly with a human. We use AI behind the scenes, to help plan and execute, but all communication and management remains with a human.

Frontier AI keeps you safe

Attackers are using AI to find weaknesses, write convincing scam emails and move faster than ever before. Every organisation, large or small, is exposed. This means the best AI is required to defend against AI attacks.

ICT9 LTD are verified by Anthropic and approved for Defense Access in their Cyber Verification Program. This allows us to defend your systems using Anthropic’s latest frontier models for vulnerability triage and verification, malware analysis and reverse engineering, detection engineering, and incident response.

Extending the benefits to your organisation

We are now introducing our clients to the power of agentic AI. Whether it is using AI to help with accounting, managing compliance or generally improving staff capability, we can help.

Specialists in local, open-weight models

We have significant experience running local models for inference, and can help you understand costs and plan for capacity. Through our partnership with Dell, we can provide a range of on-premise hardware solutions from NVIDIA RTX PRO 6000 GPUs through to NVIDIA B200 systems for larger workloads.

Talk to us to learn more about AI and why it is essential in today’s world.